Saturday, 13 March 2010

Corporate services from Government?

May be my dream is big perhaps unrealistic.

Can we see corporate level service from our government?
The craze for the government jobs is the clear indication for the relaxation on duty. Benefit from bribes. The relaxation everywhere in govt offices is my topic.

Somehow Indian govt started using IT services in most of the departments. Thanks to Rajiv Gandhi for introducing Information Technology to India. However AP state govt is yet to use seriously.

In IT companies email as a corporate bomb for any issue. There is transparency on what they do. Time lines, deadlines. SLA (Service Level Agreement) s for individual issues. Bonus points as encouragement when the SLAs are maintained and penalty on SLA failure will be in the agreement. Corporate agreements are such stringent.

Can we see a day when our govt pay penalty to the citizens for delayed service? May be it is my over expectation. Even if some politicians knowingly or unknowingly promote the IT, can we believe that officials will follow that? It is a vice versa situation. How many govt offices have swipe card system? Can the number go more than finger count?

You can make the bribery count less if get Information Technology in place; where ever human intervention is required there is chance of Bribery. An uneducated says money can do many things in a govt office. Well but well educated also going with the group.
Thank god I heard one voice on this from Loksatta party.

The day may not come so early in India, because we know it. It is by the people for the people to the people.


I think, there is nothing wrong in privatization of govt services with controlled governance on the private service providers.

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